SHWSH Tribe
Effective Date: 25 July 2025
Last Updated: 25 July 2025
SHWSH Tribe values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (www.shwsh.co.za) or make a purchase from us.
By using our services or visiting our site, you agree to the practices described below.
1. Information We Collect
We collect personal information to provide you with a smooth shopping experience. This may include:
- Personal Information: Name, surname, contact number, email address, shipping address, and billing address.
- Payment Information: Card or banking details via secure payment gateways (we do not store your card data).
- Technical Data: IP address, browser type, device information, pages visited, and cookies (see section on Cookies below).
- Voluntary Data: Product reviews, inquiries, or information submitted through our forms or newsletters.
2. How We Use Your Information
We use the collected information to:
- Fulfill and deliver your orders.
- Communicate with you regarding orders, updates, or promotional offers.
- Improve our website and customer experience.
- Prevent fraudulent activity.
- Comply with legal and tax obligations.
3. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
- Payment processors (e.g., PayFast or Yoco) to handle secure transactions.
- Courier services for delivery of your products.
- Email marketing platforms if you opt-in to our newsletter.
- Legal authorities if required by law.
All third-party partners are vetted to comply with data protection laws.
4. Cookies & Tracking
We use cookies to:
- Recognize returning users.
- Store cart information.
- Analyse website usage to improve services.
You may adjust your browser settings to refuse cookies, but this may affect your site experience.
5. How We Store & Protect Your Data
We use secure hosting, SSL encryption, and industry-standard security practices to keep your data safe. Access to your data is restricted to authorized personnel only.
6. Your Rights
As a user under the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please email privacy@shwsh.co.za.
7. Children’s Privacy
SHWSH Tribe does not knowingly collect or market to children under the age of 18. If you believe a child has submitted information, please contact us so we can delete it.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, contact us at:
📩 Email: privacy@shwsh.co.za
📍 Website: www.shwsh.co.za
📞 Phone: +27 82 676 8360